Support

Support

Common questions about hotkeys, permissions, Quick and Guided modes, and the Media tab. If your issue is not covered, email help@convertitapp.com.

Getting started

ConvertIt doesn't open when I press the hotkey

Global hotkeys require Accessibility permission on macOS. Open System Settings → Privacy & Security → Accessibility, then enable ConvertIt in the list. If ConvertIt isn't listed yet, open it once first, then check again.

If it's already enabled but still not working, try toggling it off and on, or remove and re-add ConvertIt to the list.

How do I change the hotkey?

Click the gear icon in the top-right of the ConvertIt panel to open Settings, then click the hotkey field and press your preferred key combination. The default is ⌘⌥⌃⇧C.

How do I quit ConvertIt?

Open ConvertIt with your hotkey, then click Quit ConvertIt in the bottom-right corner of the panel. Since ConvertIt lives in the menu bar, it won't appear in the Dock or in Cmd+Tab.

Conversions

What conversion types are supported?

Temperature, length, weight, volume, data size, speed, area, pressure, energy, power, angle, frequency, time, force, fuel economy, number base, time zones, currency, percentage, and tip — plus a searchable extended unit catalog. Switch between Quick mode (type something like "72f to c") and Guided mode (pick a category and units from menus) in Settings.

Does currency conversion need an internet connection?

Yes, to fetch live exchange rates. ConvertIt caches rates for 24 hours, so you can keep converting offline using the last known rates within that window.

How do I copy a result?

Press Return to copy the current result to your clipboard. In Settings, you can also enable "Auto-copy when result changes" so every update copies automatically.

Media tab

How do I batch convert images, video, or audio?

Open the Media tab, then the Convert sub-tab. Drop your files (or use Choose Files…), pick an output format, and click Convert. ConvertIt processes images and audio/video with AVFoundation and a bundled FFmpeg binary.

How does batch renaming work?

In Media → Rename, drop any files and set a rename pattern using tokens:

  • {name} — the original filename without extension
  • {n} / {nn} — a sequence number, with or without zero-padding
  • {ext} — the original file extension

For example, {name}_{nn}.{ext} turns photo.jpg into photo_01.jpg.

Where do converted or renamed files go?

By default, output goes to your Downloads folder. You can change this in the Media tab by clicking Change… next to the output folder path.

General

Is ConvertIt free?

Yes, ConvertIt is free to download and use. If you find it useful, you can buy me a coffee to support development. There are no in-app purchases or subscriptions.

Mac App Store or website download — which should I use?

Same app either way. The Mac App Store is the easiest path for most people — install from Apple, and updates arrive through the store. The website DMG is there if you prefer a direct download or need a previous version from the Releases page.

What macOS versions and Macs are supported?

macOS 14 Sonoma or later, on Apple Silicon and Intel Macs. (macOS 27 Golden Gate itself is Apple silicon–only; ConvertIt still runs on Intel under macOS 14–26.)

I found a bug or have a feature request

Email help@convertitapp.com with details (and your macOS version, if it's a bug). Screenshots help a lot.


Email help@convertitapp.com